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Appointment History Report

This report shows appointments and tips by staff member.

Things to Know:

  • Canceled and no-show appointments are not reflected on the report
  • For pet merchants, the report will show the word “deceased” in parentheses next to the name of the pet that was marked as deceased.
  • For services involving two staff members with two clients, or for appointments where one staff member serves multiple clients, revenue, discounts, refunds, and tips will be split equally. When filtering by primary or secondary staff members, the report will show the revenue and appointments for each staff member. If filtering by all staff members, appointments will be displayed twice, but revenue will be calculated only once.

To access this report:

  1. Navigate to Dashboard
  2. Select the Reports tab
  3. Under the Staff section, select the Appointment History report

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When the report loads, you can filter by a specific location, staff, and date range. You can also export the report as a CSV, PDF, or print version. 

Once you have selected your filters, click on the UPDATE button to generate the desired data.

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Report Filters

Filter Description
Location The location where the appointment is scheduled.
Staff The staff member who performed the service during the date range and location selected.
Date This range will determine the appointments that were booked during the date range selected.

Report Columns

Column Description
Date The date of the appointment.
Appointment Time The appointment start time.
Location The location the appointment took place
Client The name of the client associated with the appointment. Clicking this link opens the client's profile.
Pet The name of the pet associated with the appointment. This column is only displayed on Pet accounts. 
Family Member The name of the family member associated with the appointment. This column is only displayed on Family Member accounts. 
Staff The name of the staff member associated with the appointment. Clicking this link opens the staff member's profile. 
Service The name of the service associated with the appointment.
Duration The duration of each service associated with the appointment. 
Tip The tip amount received.
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