This report displays all failed and successful membership payments.
To access this report:
- Navigate to Dashboard
- Select the Reports tab
- Under the Clients section, select the Membership Payments report
When the report loads, you can filter by a specific location, status, and date. You have the option to export the report as a CSV, PDF, or print version.
|Location||The location where the membership was purchased.|
|Status||The status of the membership charge. You can choose to view all membership payments or only the successful or failed payments.|
|Date||The date the membership fee was charged.|
|Date of Charge||The date the membership fee was charged.|
|Client||The name of the client associated with the membership.|
|Name||The name of the membership.|
|Charge Amount||The amount that was charged.|
|Total Tax||The tax applied to the membership charge.|
Indicates whether the charge was triggered automatically by the MyTime system or manually by the merchant.
Manual Draft - Triggered automatically by the MyTime system
Auto Draft - Triggered manually by the merchant
|Payment Method||Displays the type of card used (Visa, American Express, etc) and the last 4 numbers.|
Indicates whether the membership charge was Successful or Failed.
If the membership fails there is a note icon, hovering over it will display the reason for the failure. There is also a retry link next to it where you can attempt to retry the payment.