In the event, a client is unhappy with a service you can utilize the redo feature. This report shows a list of redone appointments for each client. The date filter is based on the date of the redone appointment.
To access this report:
- Navigate to Dashboard
- Select the Reports tab
- Under the Bookings section, select the Redo Appointments report
When the report opens, you can filter by a specific location, staff, and date. You also have the option to export the report as a CSV, PDF, or print version.
Once you have selected your filters, click on the UPDATE button to generate the desired data.
|Original Date||Date of the original appointment.|
|Original Staff||Staff assigned to the original appointment.|
|Redo Date||Date of the redone appointment.|
|Redo Staff||Staff assigned to the redone appointment.|
|Client||The name of the client associated with the appointment|
|Service||Name of the service associated with the redone appointment.|
|Price||Price of the original service|
|Service Discounts||Service discounts applied on the original appointment.|
|Refunds||Service refunds on the original appointment.|
|Net Price||Service Price - Refunds - Discounts|