Welcome to the Help Center

Classes in Membership

In this article we will look at classes that are paid for using a membership.

Things to know:

  • A membership is considered "used" once the ticket has been closed or the class/ session time has passed
  • The membership label will not be visible in POS for packages that have been fully used or have expired
  • When a client books a class, the membership icon, along with the number of item credits used and remaining in the membership, will be visible

Classes in Membership

Log into your account:

  1. Navigate to the Schedule
  2. Filter by the desired location, date and staff 
  3. Locate and select the class/event on the scheduleScreenshot 2024-07-01 135500.jpg
  4. When the class modal opens, select the "View Attendees" button
    Screenshot 2024-07-01 141233.jpg
  5. Click "Add Attendee" to schedule a client for the class

  6. Once you add a client with a membership that includes classes, the "Available In Membership" hyperlink will appear for the client under the "Payment" column on the class rosterScreenshot 2024-07-01 142525.jpg

  7.  Click the "Available in Membership" hyperlink to generate a ticket

  8. When the class is added to the ticket, the membership label will appear in the price fieldScreenshot 2024-07-01 142924.jpg

  9. At the bottom of the page, select "Close Ticket"

  10. A closed ticket confirmation will be displayed at the top of the screen.

A membership is only considered “used” after the ticket is closed or the class/session time has passed. At that time the label on the roster page will be updated to “Membership Used” and the membership count on the client’s profile will decrease. Screenshot 2024-07-01 143657.jpg

 

For more information, contact us at support@mytime.com or (385) 233-6964.

Powered by Zendesk