This report shows staff tips. You can filter the data by staff members, locations, date range, include all tickets, only closed tickets, or include tips taken in total. Here are some important things to note about this report:
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The “Add Tip” link on the report can be used to add a tip to an open ticket. If the ticket is closed, a tip can't be added.
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Refunded tips are not included in the report
- Split tips are recorded on the Tips report for single and multi-staff appointments
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The report can be exported as a CSV or pdf file
To access this report:
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Navigate to Dashboard
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Select the Reports tab
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Under the Staff section, select the Tips report
When the report opens, you can filter by a specific staff, location, and date. You can also choose to include all tickets, only closed tickets, or include tips taken in total. Once you have selected your filters, click on the UPDATE button to generate the data you are looking for.
Report Columns
Column |
Description |
|
Location |
This column will only be shown if the By Location button is used at the top of the report. Use this to see how your locations rank on the KPIs that drive your business forward. |
|
Appointment # |
The classifying number associated with an appointment. Clicking this link opens the appointment modal in Scheduler. |
|
Appointment Time |
Date and time of appointment. |
|
Staff Member |
The name of the staff member who performed the service. Clicking this link opens the staff member’s profile. |
|
Client |
The name of the client who had the appointment. Clicking this link opens the client’s profile |
|
Service |
The name of the service displayed on the service menu. |
|
Service Price |
The price of the service displayed on the service menu. This does not include taxes. |
|
Price Paid |
The price the client paid for the service. |
|
Tip % |
Tip amount / Price Paid x 100 |
|
Tips Taken |
These are tips that have already been taken out of the register and paid to the staff member. |
|
Tips Not Taken |
These are tips that have not been taken out of the register and are still owed to the staff member. |
|
Tips |
Total tip amount. |