Appointment booking intervals can be independently modified for your online booking and in-store appointment schedule. The interval can range anywhere between 5 minutes to 60 minutes increments. For instance, you could allow your clients to book appointments online on the :30 minute mark while internally, your staff can view the schedule on the :15 minute mark and book on the :05 minute mark (e.g., 9:05, 9:10, etc.).
Now let's look at how to adjust your appointment scheduling intervals:
1. To set your preferred appointment booking intervals, navigate to Business Setup > Settings.
2. Under the Online Bookings section, there are three settings:
- Appointment time picker intervals
- Appointment schedule intervals
- Online booking intervals
3. Select your preferred intervals then save.
In the screenshot above, we selected 5 minutes for the appointment time picker interval, 15 minutes for the appointment schedule interval, and 1 hour for the online booking interval. The following will happen:
- When a client goes to book an appointment online the booking interval shown will be 1 hour. So the client can book at 9:00 am, 10:00 am, 11:00 am,12:00 pm, etc.
- When a staff member goes to view the schedule, the interval shown in day and week views will be 15 minutes.
- When a staff member opens the appointment modal, the interval will be 5 minutes. This means that the staff can schedule an appointment at 9:00 am, 9:05 am, 9:10 am etc.