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Purchasing Packages on the Booking Widget and Guest App

We offer the ability to purchase packages online via the booking widget and the iOS and Android consumer apps. In this article, we'll walk through the steps of purchasing a package online. 

Before we begin, there are some important things you have to do: 

  1. The first step is to ensure that you have a merchant payment account. This allows your business to take card payments. If you don't have one, you can email support@mytime.com for further details.
  2. Create packages on the Packages tab and ensure that the “Enable Online Purchase” option is enabled. Steps to do this can be found here.

  3. Enable it from the widget configuration page on Business Setup > Website Tools

    • Select the Setup button next to Add Appointment Booking to Your Website
    • Next, select either Booking Widget or Express Checkout options then proceed to set up the widget 10199399-af733a4c7e70e05ed1feeb35fde69237.png
    • On the Customize Booking Page Theme page, set up your button and widget theme then select next to proceed to the installation page 
    • From there, select “Packages” from the Widget Includes dropdown menu. Depending on how you configure it, package purchasing can be a stand-alone widget or an option in your Appointment Booking widget. 10199842-b71eebe5c6ebc10c69c3506284916c4e.png

In order for the option to appear on the consumer app, you will have to enable it on the Consumer App Settings page. Here are the steps:

    • Login via parent dashboard > Business Setup
    • Select Consumer App page
    • Check the box next to Purchase Packages



Once all the steps listed above are completed, you're now ready to sell packages online!

Steps to Purchase a Package on the Booking Widget

  1. Go to your booking widget

  2. Select Packages link

  3. Choose a package

  4. Click on the ‘Buy” buttonblobid2.png

  5. Enter card details

  6. Click on “Complete Purchase


On the confirmation page, there is a Book Appointment button. Selecting the button will direct your clients to the service page where they can book future appointments covered by the package they just purchased or appointments not covered by the package.



Once you have purchased a package, appointments or classes booked online will have the “In Package” badge.


Class in a package on the widget



Appointment in a package on the widget



Steps to Purchase a Package on the Guest App

  • Download the guest app from the play store 
  • On the home screen tap the icon in the top right corner of the screen.blobid5.png
  • Log in using their MyTime credentials


  • Once signed in, they will be redirected to the home screen. Select the Purchase Package button.


  • Select the purchase location. In this example, we will be using the Fort Lauderdale location.


  • Choose a package and tap on the ‘Buy" button.


  • Enter card details and tap on the “Complete Purchase" button.


  • The confirmation page will display all the package details.




Video Tutorial


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