Welcome to the Help Center

Purchasing Packages on the Booking Widget and Consumer App

We offer the ability to purchase packages online via the booking widget and the iOS and Android consumer apps. In this article, we'll walk through the steps of purchasing a package online.

 

For the 'Packages' link to show on the booking widget or consumer apps, we need to do the following:

  1. The first step is to ensure that you have a merchant payment account. This allows your business to take card payments. If you don't have one, you can email support@mytime.com for further details.

  2. Create packages on the Packages tab and ensure that the “Enable Online Purchase” option is enabled. Steps to do this can be found here.

  3. Enable it from the widget configuration page on Business Setup > Website Tools. 21db6bc8-54eb-4bbf-970f-39aefd5d18ca.png

 

blobid0.png

4. In order for the option to appear on the consumer app, you will have to enable it on the Consumer App Settings page. Here are the steps:

  • Login via parent dashboard > Business Setup
  • Select Consumer App page
  • Check the box next to Purchase Packages

blobid1.png

 

Once all these requirements are met, your clients can go to your booking widget or express checkout page and purchase a package.

Steps to Purchase a Package on the Booking Widget

  1. Go to your booking widget

  2. Select Packages link

  3. Choose a package

  4. Click on the ‘Buy” buttonblobid2.png

  5. Enter card details

  6. Click on “Complete Purchase”

blobid3.png

 

blobid4.png

 

Once you have purchased a package, appointments or classes booked online will have the “In Package” badge.

 

Class in a package on the widget

2c7b5000-6631-4c5f-9cc1-78bcc8b74f59.png

 

Appointment in a package on the widget

866f7e67-bd2b-4234-9e52-26772b4c62c8.png

 

Steps to Purchase a Package on the Consumer App

  • Download the consumer app from the play store 
  • On the home screen tap the icon in the top right corner of the screen.blobid5.png
  • Log in using their MyTime consumer credentials

.pasted_image_0__7_.png

  • Once signed in, they will be redirected to the home screen. Select the Purchase Package button.

blobid6.png

  • Select the purchase location. In this example, we will be using the Fort Lauderdale location.

blobid7.png

  • Choose a package and tap on the ‘Buy" button.

blobid8.png

  • Enter card details and tap on the “Complete Purchase" button.

”.blobid9.png

  • The confirmation page will display all the package details.

blobid12.png

 

 

 

Powered by Zendesk