We have added the option to enable a “Start Service” button on the appointment modal. The button can only be seen for same-day appointments and is not shown on completed appointments. This can be enabled in settings.
Once enabled, when an appointment is booked for the current date the Start Service button will show up.
Let's say you booked an appointment for a client for today at 10:45 am. The appointment duration is 1 hour, so it should end at 11:45 am. The client is running very late and unsure of the exact time they will arrive. They end up arriving at 1:49 pm, when you open the appointment and click on the Start Service button. The following will take place:
The appointment start time will be changed to the current time - 1:49 pm
Appointment end time will be updated to 2:49 pm but the duration will remain the same (1 hr)
Updated time will be shown in the audit trail on appointment modal
Updated time will be shown in the Appointment History, Bookings and Bookings by Time reports
Appointment History Report
Bookings by Time of Day report