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Start Service Button on Appointment Modal

We have added the option to enable a “Start Service” button on the appointment modal. The button can only be seen for same-day appointments and is not shown on completed appointments. This can be enabled in settings. 

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Once enabled, when an appointment is booked for the current date the Start Service button will show up.

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Let's say you booked an appointment for a client for today at 10:45 am. The appointment duration is 1 hour, so it should end at 11:45 am.  The client is running very late and unsure of the exact time they will arrive. They end up arriving at 1:49 pm, when you open the appointment and click on the Start Service button. The following will take place:

  • The appointment start time will be changed to the current time - 1:49 pm

  • Appointment end time will be updated to 2:49 pm but the duration will remain the same (1 hr)

  • Updated time will be shown in the audit trail on appointment modal

  • Updated time will be shown in the Appointment History, Bookings and Bookings by Time reports 

Audit Trail

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Appointment History Report 

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Bookings Report

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Bookings by Time of Day report

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