Welcome to the Help Center

Commissions for products and services are based on the net or gross revenue depending on your settings. 

• If a custom discount is applied to the ticket, the commission will be based on the pre/post setting on the Settings page.
• If a BOGO is applied to a ticket, the commission will be based on the pre/post setting on the promotions page.

Contents

• Enable Pre/Post Discount on Settings Page
• Set Pre/Post Discount on Promotions Page

Enable Pre/Post Discount on Settings Page

To adjust the pre/post discount option in settings:

1. Navigate to Business Setup > Settings
2. Scroll down to the Staff section
3. There are 2 settings that are off by default, calculate service commissions post-discount and calculate product commissions post-discount. 

 

Set Pre/Post Discount on Promotions Page

On the promotions page, the pre/post discount setting can be configured per promotion code so it can vary by promotion. Here are the steps:

1. Go to Marketing > Promotions
2. Select the “Create Promotion” button
3. Scroll down to “Calculate Staff Commissions”
4. Expand drop-down menu
5. The option is shown to calculate staff commissions pre-discount or post-discount 

   

Cases:

1. Case 1: Promotion is set post-discount and settings have post discount set as OFF  - Revenue and commissions for staff should be based on the post-discount values.
2. Case 2: Promotion is set pre-discount and settings have post discount set as ON - Revenue and commissions for staff should be based on the pre-discount values.
3. Case 3: Promotion is set pre-discount and settings have post discount set as OFF - Revenue and commissions for staff should be based on the pre-discount values.
4. Case 4: Promotion is set post-discount and settings have post discount set as ON - Revenue and commissions for staff should be based on the post-discount values.

Example:

Company setting is set to:

• Calculate service commissions post-discount? = YES
• Calculate product commissions post-discount? = YES

In Promotions, staff commission is set to be calculated on pre-discount value (gross revenue)

Discount amount - 5%

Service price = $50

Product price = $30

1) Molly has tiered commission by revenue setup for products and services as:

• Above  $0   per pay cycle then pay  10  %
• Above  $50   per pay cycle then pay 20  % 

2)  Terry has straight commission set up as:

• 10 % of services & products revenue

Let’s look at the compensation report to see how the data is displayed and calculated.

Data for Molly - Revenue and commission is calculated pre-discount (based on promotion setting)

• Service revenue = $50 (gross revenue) 
• Service commission - 20 % x $50 = $10
• Product revenue = $30 (gross revenue)
• Product commission - 10 % x $30 = $3

Data for Terry - Revenue and commission is calculated pre-discount (based on promotion setting)

• Service revenue = $50 (gross revenue) 
• Service commission - 10 % x $50 = $5
• Product revenue = $30 (gross revenue) 
• Product commission - 10 % x $30 = $3