Welcome to the Help Center

MyTime Family Accounts

The Family Account feature will allow merchants and clients to add a family member to an appointment or client record. This feature can be enabled from settings but it can't be disabled. To utilize this feature, go to Business Setup > Settings > Clients > Select "yes" to "Enable Family Account." Please see the below screenshot: 
 
unnamed__69_.png
This new setting will be reflected in several parts of the appointment:
 
1. Appointment Modal
 
unnamed__70_.png
2. Client Record
unnamed__71_.png
 
Family Members can be added to Consumer Accounts, via the Booking Widget, POS, Marketing modules and Generated intake forms. Merchants will be able to add a custom pricing/duration for Family appointments. 
 
**Please note that Family Accounts cannot have memberships, gift cards, packages, etc. that are for a specific family member. Those options will apply only at the client level. Also, this feature is not available to pet/vehicle businesses.**
 
 
Powered by Zendesk