How to Validate Your PCI Status
The following steps will guide you through validating your PCI compliance status, helping you avoid unnecessary fees from card issuers. This process should take approximately 5-10 minutes to complete.
Prerequisites
You should have received an email from the MyTime team with the subject "MyTime Pay Setup", containing the necessary information for PCI validation. If you missed this email, don’t worry – the key details are outlined below.
Important Notes
- This process must be completed for each merchant account or location you manage.
For assistance during the process or if you have specific questions, please contact PCIApply:
Phone: (833) 507-7928 - Email/Message PCIApply: Click Contact Us at the top left of the PCIApply portal.
Taking the time to validate your PCI status ensures you maintain compliance and avoid potential fees.
First-time login Credentials:
- Log in here pciapply.com/compliance101
- Username is the complete merchant ID, which is listed above.
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Password is the last five digits of the merchant ID and capitalized state abbreviation.
a.- For example, if the merchant ID is 0123456 and your business is located in Illinois,
the username would be 0123456 with a password of 23456IL.
- For example, if the merchant ID is 0123456 and your business is located in Illinois,
Step-by-step guide
- Locate "Merchant Information" in the upper left corner, and click manage (see screenshot).
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In the upper right ensure MYTIMESAQ is selected. If not click the dropdown box and select MYTIMESAQ
- This will apply the MyTime template to your PCI SAQ (self-assessment questionnaire) which will reduce the number of questions you need to fill out.
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If you use additional payment processors please do no select the MYTIMESAQ as the MYTIMESAQ only applies to users who only use MyTime Pay.
- Scroll to the bottom > select "I have read and agreed to the end-user license agreement" > save & continue
- The portal should bring you to the questionnaire page (see screenshot below). Once on this page, you will need to click on any status that does not say PASS.
- To complete this questionnaire you will need to select In Place for all questions inside sections 1,2,3, and 4.
- Please do not select In Place if you feel these answers don't accurately reflect your business.
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Again, the above answers are recommended for achieving PCI compliance with only a MyTime Pay integration and only if you have the protocols in place. If you use additional payment processors or believe these answers don't accurately reflect your business, please answer according to your specific setup. Remember, you have the best understanding of your business operations.
Important Note: MyTime can only provide support for your PCI compliance efforts within the MyTime environment. If you have different answers than suggested, we may not be able to fully assist with your overall compliance. For those using multiple processors or general PCI guidance, please select Contact Us or chat when logged into your PCI portal. This will put you in touch with a PCI-certified agent. -
Review & Sign
- There is a new question in section Part 2B Transaction Processing. The question is Is your terminal enabled to accept EMV chip cards?
- Please click edit to the right of this question and select yes or no.
- For example: If you have an Ingenico card reader from MyTime the answer would be YES. If you use a USB magstripe reader the answer would be NO.
- Part 3B PCI DSS Validation you will need to enter your name title and last 4 of SSN > then press submit