The service group feature is designed to simplify the appointment scheduling process by allowing you to book multiple services in a single appointment. In this article, we will guide you through the step-by-step process of scheduling a service group in-store.
Things to know:
- To learn how to configure service groups, please click here
- In-store, you must manually add each service from the service group to the appointment for the discount to apply in POS.
- Services within a service group will follow the booking order specified for each individual service
- Service group promotions are optional, but they can enhance the appeal of your service groups by offering discounts.
- Clients with memberships or packages that cover services within a service group will not receive the service group discount, as the credit from their membership or package already covers the cost of those services.
To book service group in-store, simply:
- Navigate to the Schedule
- Filter by the desired location
- Click on the "New Appointment" button below the calendar on the left-hand side of the schedule, or on a specific time slot directly in the schedule
- The appointment modal will appear
- Add the client you are booking the appointment for. If the client is new, click on the "Add Client" button and enter the personal information for the client
- Select a date and time for the appointment
- Select a staff member
- Select a service that is a part of the service group. You can click the "Add a Service" icon to include additional service(s).
- Click the "Save" button located at the bottom of the modal
- Once saved, you can preview the appointment on the schedule
For more information contact us at support@mytime.com.