Booking Members Only Classes Online

Members only classes can be booked exclusively by clients who have an active membership or a membership that is pending cancellation. In this article, we will walk through the steps to configure and book members only classes online.

Things to know:

Members only classes can be booked by clients with an active membership or memberships with a pending cancellation status. Clients with expired, canceled, frozen, or suspended (payment failed) memberships will not be able to book members only classes.
If a membership is canceled and the "How long should value/item credits be valid after membership termination?" setting is configured, clients will be able to book members-only classes until the credits expire.
Only scheduled classes will be visible on the widget
To book members-only classes, clients must be logged into their accounts. If not signed in, these classes will display a "Members Only" label, and the "Select" button will appear greyed out. Hovering over the button will reveal a message stating: "This class can only be booked by members at this time." Once clients log in and their membership eligibility is verified, they will gain access to book the class.

To book a members-only class, clients should:

Navigate to your booking page using the booking URL or book button on your website
Select the desired location (if the account has multiple locations)
Click the "Sign In" hyperlink if they are not already signed in
Once signed in, choose a date from the "Date Picker"
Select the desired staff member and class category
Click on the "Select" button next to the preferred class
If multiple attendee types are available, select the appropriate one and use the "Qty" dropdown to add more attendees. Then, click "Continue" to proceed to the checkout page
Click "Complete Booking."

For more information, contact us at support@mytime.com.

Scheduling Members Only Classes In-store