The membership configuration possibilities range from credits for products, services, and classes to value credits that can be spent at your business to discounts on specified items. In this article, we will look at the process of setting up your memberships.
Things to know:
- In order to sell memberships, you must have a membership subscription. For franchise businesses, please contact your account manager or support@mytime.com.
- Access to the membership configuration page is restricted and necessitates enabling the "Access Memberships" permission for staff members to configure memberships. This setting can be located by navigating to Staff & Availability > Access Controls Settings > choosing the Business Setup option > Memberships.
- For franchise businesses, the memberships can be created at the global (parent) level or the franchisee (child) level.
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Memberships can be established following these guidelines:
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Membership Item Credit: Members receive a specific number of services, classes, or products for free each week, bi-weekly, or month, with the option to roll over unused credits.
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Membership Value Credit: Members are allocated a certain amount to spend each week, bi-weekly, or month, with the option to roll over unused credits.
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Discounts: Members enjoy percentage or dollar discounts on services, products, and classes as part of their membership benefits.
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- Membership prices can differ by location or location group
- Clients can receive membership credits upfront, monthly, weekly, or bi-weekly
- Membership discounts: Staff commission can be calculated on the pre-discount or post-discount value
- Membership item credit: Staff commission can be calculated on the internal price set or the regular retail price.
- Memberships can be at the pet/family member level or the client level
- Once the membership configuration is saved, you cannot edit the contract period or the billing frequency
- Membership is considered “used/ redeemed” after the ticket is closed OR after the appointment/class session has been completed OR after the appointment or class session time has passed, whichever comes first.
- If a membership is deleted, you cannot create a new membership using the same name as the deleted membership.
Related Articles:
- Indefinite Membership Configuration
- Term Membership Configuration
- Updating Existing Client Memberships
- Upgrading or Downgrading Memberships
- Membership Cancellation Fee
- Membership Cancellation Reasons
- Membership Statuses
- Editing Memberships
- Deleting Memberships
- Refunding Memberships
- Reorder Memberships
- Freezing and Unfreezing Memberships
- Cancelling Memberships
- Classes in Membership
- Appointments in Membership
- Products in Membership
- Commission on Membership Sales
- Commission on Appointments and Products in Membership
- Membership Promotion Setup
- Selling Memberships for Clients in POS
- Selling Memberships for Family Members in POS
- Selling Memberships for Pets in POS
- Selling Memberships Online through Booking Widget
- Selling Products, Gift Cards, Memberships and Packages on Scheduler App
- Reconciliation for Memberships
- Membership Payments Report
- Membership Roster Report
- Membership Item Credits Report
- Membership Value Credits Report
For more information, contact us at support@mytime.com or (385) 233-6964.