Tap To Pay on iPhone – Help Center

The 'Tap to Pay' feature allows you to accept contactless payments directly through an iPhone, eliminating the need for additional hardware. With 'Tap to Pay' on iPhone, clients can make secure payments using credit or debit cards, Apple Pay, and other digital wallets by simply tapping their devices. In this article, we will discuss how to use 'Tap to Pay' in MyTime.

Things to Know:

The 'Tap to Pay' feature is only available for businesses using Stripe as their payment processor.
This feature is available on iPhone XS or later models running iOS 16.7 or higher, in regions such as the United States, Australia, and the United Kingdom.
This feature is available across all your locations and devices, as long as you’re signed in with the same Apple ID
For more information on 'Tap to Pay on iPhone', learn more here

Contents

Configuring 'Tap to Pay'

Checkout Using 'Tap to Pay'

Disabling 'Tap to Pay'

Configuring 'Tap to Pay'

To configure 'Tap to Pay':

1. Log into the app. For details on how to, learn here

2. Once signed in, the welcome tutorial screens will be displayed. Select 'Get Started' and the end of the tutorial screens

3. Accept the terms and conditions for 'Tap to Pay'

4. Select whether you wish to continue with Apple ID or you can use a different Apple ID

5. Once 'Tap to Pay' is enabled, select 'Finished'

6. You will be directed to the schedule by default

Checkout Using 'Tap to Pay'

To checkout using the 'Tap to Pay' feature:

1. From the schedule, locate and select the appointment you wish to checkout

2. Select the 'Checkout' button on the appointment

3. Click 'Pay' at the top right of the screen

4. From the 'Payment' section, select '+ 'Tap to Pay on iPhone'

5. Confirm the charge amount, then select 'Charge' at the top right of the screen

6. You can now select a tip from the pre-configured tip amounts, add a custom tip, or select the 'No Tip' option

7. Once the tip is added, you will be directed to the 'Tap to Pay' screen, where the client can hold their phone or card horizontally at the top of the phone to process payment

8. After payment is approved, an approval screen will appear, allowing you to send receipts via email or text, print a receipt, or choose the "no receipt" option based on the client's preference

Disabling 'Tap to Pay'

To disable 'Tap to Pay':

1. Select 'More' at the bottom of the screen

2. Select Account

3. From the staff account, select 'Tap to Pay on iPhone'

4. From here, you can disable this feature by toggling the option

For more information, contact us at support@mytime.com.