The 'Tap to Pay' feature enables you to accept contactless payments directly through an Android device, without the need for additional hardware. With this feature, clients can make secure payments using credit or debit cards, Google Pay, and other digital wallets by simply tapping their devices. In this article, we will explain how to use 'Tap to Pay' in MyTime.
Things to Know:
- The 'Tap to Pay' feature is only available for businesses using Stripe as their payment processor.
- This feature is available in regions such as the United States, New Zealand, Singapore, and the United Kingdom.
- This feature supports devices with Android 11 and above, NFC-based mobile wallets such as Apple Pay, Google Pay, and Samsung Pay, as well as Visa, Mastercard, and American Express contactless cards.
- This feature is available across all your locations and devices, as long as you’re signed in with the same email address
- Unlike iOS devices, there is no 'Tap to Pay' tutorial presented when signing into the app, and you cannot disable the 'Tap to Pay' feature within the app.
- For more information on 'Tap to Pay on Androids', learn more here
To process a payment using 'Tap to Pay', follow these steps:
- From the schedule, locate and select the appointment you wish to checkout
- Select the 'Checkout' button on the appointment
- Click 'Pay' at the top right of the screen
- From the 'Payment' section, select '+ 'Tap to Pay'
- Confirm the charge amount, then select 'Charge'
- You can now select a tip from the pre-configured tip amounts, add a custom tip, or select the 'No Tip' option
- Once the tip is added, you will be directed to the 'Tap to Pay' screen, where the client can hold their phone or card horizontally at the top of their device to process the payment
- After the payment is approved, an approval screen will appear, allowing you to send receipts via email or text, print a receipt, or select the "No Receipt" option based on the client's preference
- Clicking the 'X' at the top left of the screen or the "no receipt" option will redirect you to POS to click 'Done' to close the ticket.
For more information, contact us at support@mytime.com or (385) 233-6964.
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