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Manage Pet Profile on Guest App

In this article, we will discuss how to manage pet profiles on the guest app.

Contents:

Accessing Pet Profile

Managing Pet Profiles

Accessing Pet Profile

1. Clients must download the guest app from either the Google Play Store (for Android users) or the Apple Store (for iOS users)

2. Upon downloading, navigate to the home screen and tap on the account icon located in the top right corner

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3. On the sign-in page, clients can either log in using their MyTime consumer credentials or sign in using Facebook. For IOS users, they will also have the option to sign in using Apple.

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Upon signing in, clients will be directed to the My Account page, providing them access to view and manage their account details.

4. Clients can select the "Account" option to access their account details

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Clients will be directed to the "Account" page where they can oversee both their personal and pet profiles.

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Managing Pet Profile

Clients can manage their pet profiles by:

  • Adding new pet profiles
  • Editing existing profiles
  • Deleting pet profiles

Adding new pet profiles

1. From the Pet section, clients can click "Add Pet"

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The 'Add New Pet' modal will appear.

2. Clients can enter their pet details

3. They can click the "Save Pet" button at the bottom of the screen to save the pet details

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A confirmation will then appear at the top of the page

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Editing existing profiles

1. Clients can navigate to the "Pets" section and select the "Edit" option for the pet profile they wish to edit

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The pet's profile will open

The pet's information can be edited. However, certain fields such as Pet Breed, Pet Type, Gender, and Breeding Status are fixed and will be displayed in gray, indicating they cannot be altered.

2. After changes have been made, clients can select "Save Changes," located at the bottom of the screen

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Upon saving the changes to the pet's profile, a confirmation message will be displayed at the top of the screen, as illustrated below.

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Deleting pet profiles

1. clients should navigate to the "Pets" section and select the "Delete" option for the pet profile they wish to delete

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2. Clients should confirm on the pop-up message if the pet is deceased by checking the box

3. Select "Detete Pet"

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A confirmation will then appear at the top of the account page

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For more information contact us at support@mytime.com.   

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