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Can I sync my external calendar to MyTime?

Yes! With MyTime, you can sync your external calendar to your Scheduler so you'll never be booked in MyTime during your external calendar events.

Your external calendar events will appear in your Scheduler, and your MyTime appointments will appear in the external calendar.

Each of your staff members may sync with one external calendar.

Connecting an External Calendar

First, log into your MyTime account. Important: your MyTime account email address must have write access to the external calendar in order to for the sync to work properly. If you are syncing an employee's external calendar to MyTime, make sure they give your account email write access to their external calendar. Alternatively, they can sync the external calendar from their own MyTime account. You can find your account email in the My Account section of MyTime.

Next, go to your Staff & Availability section. Select the staff member whose schedule you'd like to connect to an external calendar (in this example, we're connecting Samantha).

When you click on a staff member, their staff profile will appear. Select Sync External Calendar.

You will be prompted to choose your supported calendar. Follow the prompts to connect your calendar.

When you've finished connecting your calendar, the staff member's profile will read "Calendar Synced" (see below).

Once your calendar is connected, MyTime will regularly sync your external calendar to your MyTime calendar. The frequency of syncing depends upon the external calendar you use. The date and time of your most recent sync will appear right beneath the Calendar Synced heading.

If you'd like to view external calendar events in your schedule, make sure "Display external calendar events on Schedule" is switched to YES (see below).

Once you've completed these steps, appointments from your calendar will appear in your schedule, and these time slots will be blocked to avoid any double bookings.

For more information on how external calendar events appear in your MyTime schedule, click here.

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