Welcome to the Help Center

In this article, we will discuss how clients can view and use the referral credit from the guest app. 

Things to know:

The referral program button will be displayed on the guest app if the parent account has the referral program enabled.

Viewing the Referral Credit

To view their referral credit on the guest app:

1. Clients will need to download the guest app from the Google Play Store (Android) or the Apple Store (iOS)
2. Once downloaded, on the home screen tap the account icon in the top right corner of the screen
3. On the sign-in page, log in using their MyTime consumer credentials or sign in using Facebook            
4. They will be taken to the My Account page after signing in, where they can view their account details. On this page, click Referral Program                                                                        
5. They will be directed to view their referral credits. Here they can see:                                

• • Credit Summary:
    • Referrals Sent - This shows how many referrals the client sent
    • Referrals Activated - This shows how many referral credits the client activated
    • Credits Earned - This shows the amount of credit the client earned 
    • Credits Remaining -  This shows the client's referral credit balance
  • Invite Your Friend By Email: 
    • Message to Recipient - They can enter the message they wish to send to family and friends with their referral link
    • Email - Enter the email address of the referee
    • Share Invite Link - They can opt to share their referral link by copying and forwarding it to others or by sharing it on Facebook or Twitter
    • Referral Program Terms and Conditions - This link will display the referral program's terms and conditions created by the business

Applying Referral Credits on the Guest App

To apply referral credit to bookings on the guest app, your clients can:

1. Click the Book Appointment button or the Booking icon on the navigation bar                                                                                                                                         
2. This will direct them to the booking page. Select a service 
3. Select a time for the service then checkout
4. On the Checkout page, the Apply Referral Credit section will appear displaying the referral credit balance and allowing them to enter the amount they wish to use and then click "Apply"   
5. The Checkout page will then change to display the credit being applied, the appointment details, and the remaining balance for the booking (if there is any)       
6. Complete Booking

For more information contact us at support@mytime.com.