The Membership Cancellations report shows membership cancellations based on the date of termination. The report will only be reflected if the membership cancellation reason setting is enabled. Learn more about membership cancellation reasons here.
To access this report:
- Navigate to Dashboard
- Select the Reports tab
- Under the Clients section, select the Membership Cancellations report
When the report loads, you can filter by a specific location and date. You have the option to export the report as a CSV, PDF, or print version.
Report Filters
| Filter | Description |
| Location | The location where the membership was purchased |
| Date | The date the membership termination was requested |
Report Columns
| Column | Description |
| Location | The location where the membership was purchased |
| Termination Date | The date the membership was terminated |
| Client | The name of the client that purchased the membership |
| Membership | The name of the membership |
| Status | The status of the membership |
| Cancellation Reason | The cancellation reason that was selected when canceling the membership |
| Canceled By | The staff member that canceled the membership |
| Date of Request | The date that the termination of the membership was requested |
For more information contact us at support@mytime.com.