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Once tipping is enabled on the account, you will be given the option to add tips to POS tickets. In this article, we will walk through the steps on how to add tips using the Scheduler app.

Things to know:

• The +Tip option only appears when a service is added to the ticket
• You have the option to split the tip with multiple staff members
• The split tip option will only appear once you have added a tip to the ticket

Adding Tips

1. Log into the app. For details on how to, learn here
2. Once signed in you will be directed to the schedule by default
3. On the navigation menu, click the POS icon to be directed to the New Ticket screen to add tips then checkout                                                                                     
4. On the 'New Ticket' screen, you can add tips by clicking the +Tip option                 
5. You will then be directed to a page where the service revenue is displayed at the top, along with tip options for you to choose from. The default tip options provided are determined by the settings "Default Tip Buttons"                                                                                                                                                                                                                        

6. After selecting the desired amount, click "OK"

You will be redirected to the ticket, where you can choose to split the tip

 

To split the tip:

1. Tap on the "Split Tip" hyperlink                                         
2. You will see the tip amount reflected                    
3. Click on "Add Staff" to include the staff member(s) you wish to split the tip with
4. Enter the percentage each staff member should receive
5. Click "Save"

Once the tip is added, you have the option to tap on "Pay" to take payment. Once payment is received, you can close the ticket, where you will receive a ticket number and see the details of the ticket.

 

For more information contact us at support@mytime.com.