Astro Loyalty Integration – Help Center

In this article, we will walk through the steps for integrating Astro Loyalty with MyTime.

Things to know:

You must have an active Astro Loyalty plan. Learn more about Astro Loyalty plans here.
Astro Loyalty Integration is controlled by a hidden setting that only the MyTime team can enable. To enable the hidden setting, please contact our Support Team at support@mytime.com.
For franchise businesses, Astro Loyalty is configured at the child level
When you configure Astro Loyalty on your MyTime account, an Astro Loyalty hyperlink will appear on the POS ticket when a product is added. By clicking the hyperlink, you will be routed to the Astro Loyalty checkout page and MyTime will transfer client information, ticket items and totals, etc, to your Astro Loyalty account.

Log into your MyTime account
Expand the menu next to your name in the top right hand corner
Select Location Setup from the menu
Navigate to the Settings page
Select the Partners Integration tab
Contact Astro Loyalty for the API credentials. Once received, filter by the desired location and enter your Astro Loyalty API username and password (if you have multiple locations, credentials must be entered for each location).
Click Save at the bottom of the page

Navigate to POS > New Ticket
Search for the desired client in the client search bar
Select the Products tab
Use the search bar to search for the desired product from the product list
Add the product to the ticket
You can choose to select Astro Loyalty hyperlink at the bottom of the page before taking payment or after
A new tab will be opened and you will be routed to the Astro Loyalty checkout page, where the client will be linked and all the products added to the ticket will be available under Today's Purchases.
If the client is not found, you will be prompted to add the client to Astro Loyalty
Go back to your MyTime POS and Take Payment
Add your desired payment method
Close the ticket