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Deleting Appointments

MyTime allows you to delete appointments. This article will walk you through the process of deleting an appointment.

Things to know:

  1. This is controlled by a hidden setting and tied to the "Delete Appointments" access control on Business Setup > Staff > Access Control Settings page.
  2. To enable the hidden setting, please contact our Support Team at support@mytime.com. 
  3. If payment was processed for the appointment, it cannot be deleted, even if the ticket was refunded. 
  4. When an appointment is deleted, it is removed from the client's profile, scheduler, and reports

To delete an appointment:

  1. Navigate to your dashboard
  2. Select the Appointments tab Dashboard-MyTime.png
  3. Filter by the desired date range, staff, status and client 
  4. Click on the UPDATE button 
  5. Locate the appointment you wish to delete
  6. Select the desired appointment by checking the box on the left
  7. At the bottom right of the page, click the Delete Appointments link  Appointments-MyTime.png
  8. A modal window will appear asking you to confirm the deletion  Appointments-MyTime__1_.png

Once confirmed, the appointment will be successfully deleted from the system.



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