Booking Classes via the Guest App – Help Center

In this article, we will walk through the steps taken by your clients to book a class session in your guest app.

Please Note: The class selection page only displays classes scheduled a week at a time

Clients will need to download the guest app from the Google Play Store (Android) or the Apple Store (iOS)
Once downloaded, on the home screen tap the account icon in the top right corner of the screen
On the sign-in page, log in using their MyTime consumer credentials or sign in using Facebook
They will be taken to the My Account page after signing in, where they can view their account details
To book a class, they need to click the "Home" icon at the bottom of the screen. From the home screen, click "View Class Schedule"
Select the desired location (if the account has multiple locations). The locations will be displayed with an estimated wait time below the business hours
On the class schedule page, click 'Select' beside the preferred class
Select "Attendee Type" and click on the ‘Continue” button to proceed to the Check-Out page
Complete the intake form (if applicable)
Enter the card details (A credit card is not required unless there is a cancellation fee or if the client is required to pay online) then click on “Complete Booking”
The booking confirmation page will display the class schedule

Once the class session is booked, the client can:

Use the Book Again button to navigate to the class schedule page to book another class session
Add the booked class session to their personal Google, Yahoo, Outlook, or Apple calendar
Cancel the class session using the Cancel link
Get Directions to the business using the Get Directions link
Print a copy of the class session confirmation using the Print link at the bottom left of the screen

For more information contact us at support@mytime.com.