Welcome to the Help Center

Booking Classes via the Guest App

In this article,  we'll outline the steps your clients need to follow to book a class session in your guest app.

Please Note: The class selection page only displays classes scheduled a week at a time

Booking a Class on the Guest App

  1. Clients must download the guest app from either the Google Play Store (for Android users) or the Apple Store (for iOS users)
  2. Upon downloading, navigate to the home screen and tap on the account icon located in the top right corner                                                                                  mceclip0.png
  3. On the sign-in page, clients can either log in using their MyTime consumer credentials or choose the option to sign in using their Facebook account            mceclip1.png
  4. Upon signing in, clients will be directed to the My Account page, providing them access to view and manage their account details                                               mceclip2.png
  5. To initiate booking the class/event, clients need to tap on the "Home" icon located at the bottom of the screen. This action will direct them to the home screen
  6. Click "View Class Schedule"                                                mceclip0.png
  7. Select the desired location (if the account has multiple locations)  mceclip4.png
  8. On the class schedule page, click 'Select' beside the preferred class            mceclip1.png    
  9. Select "Attendee Type" and click on the ‘Continue” button to proceed to the Check-Out page                                                                                                  mceclip2.png
  10. Complete the intake form (if applicable) 
  11. Enter the card details (A credit card is not required unless there is a cancellation fee or if the client is required to pay online) then click on “Complete Bookingmceclip3.png
  12. The booking confirmation page will display the class schedule                               

Once the class session is booked, the client can:

  • Use the Book Again button to navigate to the class schedule page to book another class session                                                                                                         mceclip5.png
  • Add the booked class session to their personal Google, Yahoo, Outlook, or Apple calendar                                                                                 
  • Get Directions to the business using the Get Directions link
  • Print a copy of the class session confirmation using the Print link at the bottom left of the screen                                                                   mceclip9.png

For more information contact us at support@mytime.com.  


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