Welcome to the Help Center

Booking Appointments via the Guest App

In this article, we'll go over the steps your clients will take to book an appointment through your guest app.  

  1. Clients will need to download the guest app from the Google Play Store (Android) or the Apple Store 
  2. Once downloaded, on the home screen tap the account icon in the top right corner of the screen                                                                                     mceclip0.png                                      
  3. On the sign-in page, log in using their MyTime consumer credentials or sign in using Facebook            mceclip1.png
  4. They will be taken to the My Account page after signing in, where they can view their account details.                                                                                           mceclip2.png
  5. To begin booking an appointment, they must first select the "Booking" icon at the bottom of the screen to be taken to the booking page.
  6. Click "Book Now"                                                                  mceclip3.png
  7. Select the desired location (if the account has multiple locations) mceclip4.png
  8. Click "Book Appointment"                                                 mceclip5.png
  9. Clients can either scroll to find the desired service or use the filter option to limit their search to a specific staff member and service category.
  10. Select "Book" next to the desired service                            mceclip6.png
  11. To add more services to the cart, click the "Add another service" link. To proceed to the date and time picker, select Time                                                               mceclip7.png
  12. Choose a date and time                                                       mceclip8.png
  13. Proceed to the checkout page, fill out the intake form, enter your credit card information (if applicable), and complete the booking                                                                               mceclip9.png
  14. The booking confirmation page will appear                        mceclip12.pngmceclip11.png

Once the appointment is booked, the client can:

  • Use the Book Again button to navigate to the Time Picker to book another appointment for the same service                                                                                           mceclip13.png                                                                              
  • Add the booked appointment to your personal Google, Outlook, or Apple calendar.    mceclip14.png                     
  • Cancel the appointment using the Cancel link                    mceclip15.png
  • Get Directions to the business using the Get Directions link  mceclip16.png


For more information contact us at support@mytime.com.            




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