In this article, we'll outline the steps your clients need to follow to book an appointment using your guest app.
Things to Know:
By default, when using the "Book Again" button, appointments are prefilled with information from previous bookings. However, the option to disable this automatic prefilling is controlled by a hidden setting that can only be configured by the MyTime team. To enable this setting, please contact support at support@mytime.com.
- Clients must download the guest app from either the Google Play Store (for Android users) or the Apple Store (for iOS users)
- Upon downloading, navigate to the home screen and tap on the account icon located in the top right corner
- On the sign-in page, clients can either log in using their MyTime consumer credentials sign in using Facebook
- Upon signing in, clients will be directed to the My Account page, providing them access to view and manage their account details
- To initiate the appointment booking process, clients need to tap on the "Booking" icon located at the bottom of the screen. This action will direct them to the booking page
- Click "Book Now"
- Select the desired location (if the account has multiple locations)
- Click "Book Appointment"
- Clients have the flexibility to scroll through the available services or streamline their search by using the filter option, allowing them to narrow down their selection based on a specific staff member or service category
- Clients should choose the "Book" option next to the desired service to proceed with the appointment booking
- For additional services, clients can click on the "Add another service" link. To move forward and choose a date and time, they should then select "Time."
- Choose a date and time
- Proceed to the checkout page, complete the intake form, enter your credit card information (if necessary), and complete the booking
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The booking confirmation page will appear
Once the appointment is booked, the client can:
- To book another appointment for the same service, use the Book Again button to navigate to the Time Picker
- Add the booked appointment to your personal Google, Outlook, or Apple calendar.
- To obtain directions to the business, clients can utilize the "Get Directions" link
For more information contact us at support@mytime.com.