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Manual Card Entry via Stripe Hosted Form

In this article, we will go over the various ways merchants can manually add a card utilizing the Stripe-hosted credit card entry form.

Things to know:

  1. The credit card entry form will be hosted by Stripe rather than MyTime. This feature only affects the Key-In card modal and Stripe merchants.
  2. This form will be present on the client's profile, appointment modal, and in POS by default for Stripe users however, if you wish to use this Stripe form on My Account > Payment Method, it is controlled by a hidden setting that only the MyTime team can enable. To enable the hidden setting, please contact our Support Team at support@mytime.com.
  3. The card details must be entered into the Stripe form, and Stripe will then send us the necessary card data. Once we have that data, we display it for you to verify before saving it in our system.
  4. When manually adding a card through POS, the card will be saved to the client's profile if you use the "save to client profile" link on the "Key in Card" modal; if you don't check that box, the card won't be stored
  5. In order to accept credit card payments you must have a merchant payment account. If you don’t have one, you can speak with a member of our Processing Team at to have your merchant account set up 

Contents:

Manual Card Entry from the Client Profile

  1. Navigate to the Clients tab
  2. Locate the client that needs to be updated mceclip5.png
  3. Click the "edit" icon to the right of "Details" section on the client's profile mceclip6.png
  4. The client's information modal will appear. At the bottom of the modal, locate the "+Add a Credit Card" option                      mceclip1.png        
  5. The Stripe-hosted credit card entry form will appear mceclip2.png
  6. Enter the details > Add
  7. The card's last 4 digits as well as its expiration date will be shown mceclip3.png
  8. Save

Replacing a Card from the Client's Profile

  1. Navigate to the Clients tab 
  2. Locate the client that needs to be updated mceclip7.png
  3. Click the "edit" icon to the right of "Details" section on the client's profile mceclip8.png
  4. The client's information modal will appear. At the bottom of the modal, "Replace credit cardmceclip9.png
  5. The Stripe-hosted credit card entry form will appear mceclip10.png
  6. Enter the details > Add 
  7. The card's last 4 digits as well as its expiration date will be shown        mceclip11.png       
  8. Save

Manual Card Entry from the Appointment Modal

  1. Navigate to the Scheduler > Open an existing appointment
  2. Click "Add Card"          mceclip13.png        
  3. The Add Card modal will display the credit card entry form hosted by Stripe mceclip14.png
  4. Enter the details > Add
  5. Verify the card's last four digits as well as its expiration date before saving      mceclip15.png
  6. Once saved, the card's last 4 digits will be shown on the appointment modal and also the client's profile                                      mceclip16.png

Manual Card Entry in POS

  1. Navigate to POS > Create a ticket 
  2. Take Payment          mceclip17.png
  3. On the take payment page, click "Key in Card" mceclip18.png
  4. The Key-In Card modal will display the credit card entry form hosted by Stripe mceclip19.png
  5. Enter the details > Save to client profile > Add 
  6. Charge the card                    mceclip20.png
  7. Once saved, the card's last 4 digits will be displayed as a payment option mceclip21.png
  8. Close Ticket

Manual Card Entry on My Account > Payment Method

  1. Click the dropdown arrow at the top of the page beside the displayed name
  2. On the My Account page, click the Add A Credit Card link at the bottom of the page 
  3. The add card modal will display the credit card entry form hosted by Stripe. Complete the details
  4. Add

For more information contact us at support@mytime.com.

 

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