This report is emailed to the owner's email address daily, a few hours after closing, and provides a daily summary. In this article, we will discuss what is included in the report.
SALES SUMMARY
The sales summary provides the following:
- The total gross sale for the day (total revenue from products, services, gift cards, etc for the day)
- The total amount of closed tickets for the day
- The total number of appointments that were scheduled for the day
The report then breaks down the gross sales for the day and this information can be found in the table below:
| Column | Description |
| Service Revenue | The revenue generated for the appointments booked |
| Service Discounts | The total discount that was applied to services |
| Product Revenue | The revenue generated for the products sold |
| Product Discounts | The total discount that was applied to products |
| Classes Revenue | The revenue generated for the classes scheduled |
| Classes Discounts | The total discount that was applied to classes |
| Gift Card Revenue | The revenue generated from the gift cards sold |
| Gift Card Discounts | The total discount that was applied to gift cards sold |
| Package Revenue | The revenue generated from the packages sold |
| Package Discounts | The total discount that was applied to packages sold |
| Membership Revenue | The revenue generated from the membership sold |
| Membership Discounts | The total discount that was applied to memberships sold |
| Cancellation Fees | The total cancellation fees |
| Refunds/Returns | The total refund and returns |
| Prepaid | Prepaid includes package, gift card, referral credit, membership item, and dollar credit redemption |
| NET SALES | Gross Sales- Prepaid - Refunds - Discounts |
Below the table will be a chart that displays the percentage of service revenue compared to the product revenue.
CLIENT SUMMARY
Displays the percentage of booking by clients, both new and existing.
BOOKING SUMMARY
Displays a breakdown of the bookings for the day. This breakdown shows the booking source and the percentage of bookings from that source.
- Filled - Total percentage of hours booked. Hours Worked / (Hours Available * bookings per time slot) * 100
- Unfilled - Total percentage of hours unbooked. Hours Unbooked / (Hours Available * bookings per time slot) * 100
- Added by Business - A staff member booked the appointment for the client
- Website Online Booking - The client booked the appointment from your website using the Book button that opens the modal without actually redirecting to the MyTime website
- Google - The client booked the appointment from your Google listing
- Prebooked - Number of appointments booked using the Prebook Next Appointment button after a ticket is closed in POS and appointments booked by clicking the 'Book Again' button in the appointment modal
- Online Booking - The client booked the appointment using the My Favorites or My Purchases options in My Account on mytime.com, or by clicking the Book Now button on your website that redirects them to the MyTime website (express checkout) link
- Walk-in - A staff member added the client to the waitlist via the schedule
- Other - Appointments booked through another medium
VIEW TICKETS
By clicking this button, you will be directed to the "Closed Ticket" report which displays the closed tickets for the day. For more information on this report, please see here.
For more information contact us at support@mytime.com.