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Filter Services for In-Store vs. Client's Location

MyTime offers the ability to specify for each individual service whether the service can be delivered in-store, at the client's location, or both. In this article, you will learn how to:        

Things to know:

  1. For businesses configured to "I travel to customers'' or "Customers travel to me and I travel to them," the service modal on the Business Setup > Services menu includes an "In-Store" and "Client's Location" checkbox to specify where the service can take place.
  2. The "Client's Location" checkbox will be checked by default for mobile businesses, and both checkboxes will be checked by default for businesses that provide both in-store and mobile services. 
  3. For franchise businesses using global services, the services can be updated at the parent account level, while local services can only be updated at the child account level.
  4. We will include a service location selection on the booking widget if your location offers services that can be performed both in-store and at the client's location.
  5. When "In-Store" is selected on the online booking flow and a specific service is configured to only be available in-store, the service will be grayed out and the message "This service is not available in-store." appears.
  6. When "At Your Location" is selected the online booking flow and a specific service is configured to only be available in-store, the service will be grayed out and the message "This service is only available in-store." appears when you hover over it.
  7. Clients can add a mix of services to the cart when the service location filter is enabled. In other words, if "In-store" is chosen, the client will be able to add services that can be performed in-store but not services for the client's location. If the client chooses "At your location," they will be able to add services that can be performed at the client's location. When they proceed to the Time Picker page, we automatically remove services that cannot be performed at the client's last selected location.

Configure Services for In-Store vs Mobile 

  1. Navigate to Business Setup > Services
  2. Add a service variation or select an existing service
  3. Scroll down to the "Location Availability" section on the service modal
  4. Select whether the service will be offered in-store, at the client's location, or both    Services-Menu.png
  5. Enter the other relevant information and save     

The services displayed in online booking will be filtered based on the service location.    

Filter Services Online

CASE 1

Location setup - I travel to customers (Mobile business)

Business_Info.png

Service setup - Service can only be performed in-store

Result - In-store service is grayed out and not bookable. The message "This service is only available in-store." appears when you hover over it.

TEST-MyTime-Salon__2_.png

CASE 2

Location setup - Customers travel to me & I travel to them (Business offers mobile and in-store services)

Business_Info__1_.png

Result - The booking widget will include a service location selector. If the client chooses "at your location" from the service location filter, all services that can only be performed at the client's location will be grayed out and unavailable for booking. When you hover over them, the message "This service is not available in-store." appears.

 

TEST-MyTime-Salon__3_.png

 

CASE 3

Location setup - Customers travel to me & I travel to them (Business offers mobile and in-store services)

Business_Info__1_.png

Result - The booking widget will include a service location selector. If the client chooses "in-store" from the service location filter, all services that can only be performed at the client's location will be grayed out and unavailable for booking. When you hover over them, the message "This service is not available in-store." appears.

TEST-MyTime-Salon__4_.png

 

CASE 4

Location setup - Customers travel to me & I travel to them (Business offers mobile and in-store services)

Client selects "in-store" from the service location filter and adds an in-store service to their shopping cart. The client then selects "At your location" and adds a mobile service to their shopping cart before proceeding to the Time Picker.

Result - On the Time Picker page, "X service was removed from the cart, because it's not available at the selected service location". message is displayed

image-png-1440_900-__1_.png

 

For more information contact us at support@mytime.com.            

 

 

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