Selling physical gift cards through our POS system simplifies the transaction process and offers valuable opportunities for promoting customer loyalty and increasing revenue. In this article, we will walk through the steps on how to sell physical gift cards in-store via POS.
Things to know:
- MyTime does not provide physical gift cards; however, if your clients have physical gift cards that you accept, you can track these purchases by entering the card number in the "Card #" field in POS.
- If a recipient is not entered in POS, the gift card will not be assigned to a specific client and will be categorized as a walk-in transaction.
- Gift cards sold to clients without being assigned to a recipient will be visible on the purchaser's account, enabling you to edit the gift card later and assign it to a recipient. This functionality is governed by the setting "Display Unassigned Gift Cards On The Purchaser's Profile," which can be found under Business Setup > Settings. For instance, if you sell a gift card to John through POS without adding a recipient, the gift card will be accessible on John's profile, and you can subsequently edit it to add a recipient.
- The gift card's purchase and balance will be visible in the Gift Card reports.
To get started:
- Navigate to POS > New Ticket
- Select Gift Card in the products tab
- A gift card modal will appear. Here you can:
- Recipient (optional): Add the recipient's name, email, or phone number. To add a new client, click the new client icon to the right of the field
- Amount to Add: Enter the dollar value that should be added to the gift card
- Card #: Enter the card number that can be found on the back of the physical gift card OR click swipe and ask the client to swipe the gift card through your card terminal. Note** only Ingenico models support the swipe feature
- Expires: This field is exposed once the "Enable gift card expiration" setting is enabled, and the date will match the expiration range configured. Learn more here
-
Current Balance: Clicking the 'Check Balance' link will display the current balance of the entered gift card
- Select Save
- Click on the Take Payment button to take payment for the ticket
- Close the ticket
- Once the transaction is complete, the gift card details are saved in the recipient's profile
For more information, contact us at support@mytime.com.