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Billing History

The billing history page displays the subscription charges including email and SMS allotments, etc. For franchise businesses, if the subscription is paid for by the parent account, this report is only available at the parent level. In this article, we will discuss what is included in this report.

To view your billing history:

  1. Click your name in the upper right-hand corner
  2. Select My Account
  3. Select Billing History
  4. Filter to a specific date range. The date filter allows you to filter to a date that displays the dates charges were made

Column Description
Date of Charge Displays the date on which the charge was made
Charge# Displays the transaction number associated with the charge

Describes the charge, such as a monthly charge, and what is covered by it.

- The SMS overage can be used to identify how many text message allotments you had and sent. 

- The Email overage can be used to identify how many emails you had and sent

The first number indicates how many messages/emails have been sent, while the second, following the "/," indicates how many were allotted (as part of your subscription)

Location Displays the location where the charge was made
Service Period Displays the date range for the subscription charge
Method of Charge Displays the payment method used 
Charge Amount Displays the amount that was charged


For more information contact us at support@mytime.com.            



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