Welcome to the Help Center

Clients can purchase memberships via the consumer app which is similar to the way they would purchase them via the widget. Once your clients have downloaded the consumer app from the app store, here is how they will purchase a membership: 

1. On the home screen tap the account icon in the top right corner of the screen
2. On the sign-in page, login using their MyTime consumer credentials or sign in using Facebook                                                                                                       
3. They will then be on the "My Account" page, where they can see their account details
4. They can then purchase a membership from 2 places:
   • Clicking Membership on their My Account page           
   • The Home icon at the bottom of the page takes them to the Home page, where they can select "Purchase Memberships"                                                        
5. Both options take you to the location selector page, where you can select the desired location where you want to purchase the membership. In this example, we will use the Test - Linstead location.                                                                                
6. Choose a membership and tap on the ‘Buy" button           
7. Enter card details and tap on the “Complete Purchase" button
8. The confirmation page will display all the membership details

For more information contact us at support@mytime.com.