Welcome to the Help Center

Purchasing Memberships on the Guest App

Clients can purchase memberships via the consumer app which is similar to the way they would purchase them via the widget. In this article, we'll outline the steps your clients need to follow to purchase memberships using your guest app.

  1. Clients must download the guest app from either the Google Play Store (for Android users) or the Apple Store (for iOS users)
  2. Upon downloading, navigate to the home screen and tap on the account icon located in the top right corner                                                                           mceclip1.png
  3. On the sign-in page, clients can either log in using their MyTime consumer credentials or choose                                                                                                   mceclip1.png
  4. Upon signing in, clients will be directed to the My Account page, providing them access to view and manage their account details                                               mceclip2.png
  5. They can then purchase a membership from 2 places:
    • Clicking Membership on their My Account page            mceclip2.png
    • Clicking the 'Home' icon at the bottom of the page directs them to the home page to then select "Purchase Memberships"                                               mceclip0.png
  6. Both options take them to the location selector page, where they can select the desired location where they want to purchase the membership. In this example, we will use the Test - Linstead location                                                                                 mceclip2.png
  7. Choose a membership and tap on the ‘Buy" button           mceclip4.png
  8. Enter card details and then the “Complete Purchase" button mceclip6.png
  9. The confirmation page will display all the membership details mceclip8.png

 

For more information contact us at support@mytime.com.

Powered by Zendesk