Welcome to the Help Center

Zebra ZD220

This 4-inch printer produces labels quickly, at 4” per second, to keep your workflows moving. Increased memory allows you to store more fonts and graphics. A single LED indicator and a single button for feed/pause make it easy to operate and identify printer status.

 

Step 1 - Adding a new printer to your PC 

Windows

Download PC Drivers

Follow the link below for the first-time setup / getting started guide:
https://www.zebra.com/us/en/support-downloads/printers/desktop/ZD200d.html

Mac OS X: 

+ Add Printer in System Settings > Printers & Scanners

Follow the link below. NOTE** On step 6. in the guide below make sure to select the ZPL version

https://supportcommunity.zebra.com/s/article/Install-CUPS-driver-for-Zebra-Printer-in-Mac-OS?language=en_US

 

Step 2 - Calibrate the Paper

Click here for the calibration video

 

Step 3 - Set Paper Size

 

Windows

The example below shows a paper that is 2.375 W x 1 H. Zebra will often round up or down to their nearest supported size. This is normal and will not cause any printing issues. 

Screenshot_2022-12-02_at_10.03.03_AM.png

Mac OS X

Click the link below and scroll to the section named "Logging into CUPS"

https://supportcommunity.zebra.com/s/article/Install-CUPS-driver-for-Zebra-Printer-in-Mac-OS?language=en_US

 

Once you reach step 4 in the link above, see the screenshot below to set the paper size:

Screenshot_2023-02-14_at_6.08.54_PM.png

Troubleshoot 

  • The status light is flashing green 
    • This means the printer lost power
      • Press the button next to the status light once 
      • The light should turn solid green 
  • The status light is flashing red 
    • This means the printer has detected the paper size is incorrect or the printer needs to be recalibrated 
    • Follow setup 2 then step 3 above 
  • The status light is solid green but the printer will not print
    • It is likely there is a communication issue between your PC and the Zebra printer 
    • Restart your PC and try printing again 
  • Print preview shows images bleeding off the label edges.
    • Follow steps 2 and 3 above
    • Please make sure you are using Google Chrome. 

Downloadable Job Aid 

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