Deleting Pet Breeds – Help Center

Pet businesses can alter their list of pet breeds by deleting undesirable breeds. In this article, we will discuss how to delete pet breeds and list a few cases of what to expect after this has been done. For franchise businesses that share clients, the pet breed can only be deleted at the parent level.

Deleting a Breed

Navigate to the Clients tab > Click "Customize Client Field"
Scroll to the "Custom Pet Field" and expand the pet breed field
Search for the desired pet breed from the list
Once located, click the "X" beside the breed to delete it
Confirm the deletion
Save

What to Expect After Deleting a Pet Breed

Below you will see the actual results of a few scenarios:

1. Regular service price is set and the pet breed covered under that service was deleted

Result - Deleting a pet breed does not have any effect on regular service pricing; the information will be retained. The only difference after the pet breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet.

2. Regular service price for the deleted pet breed is updated on the service menu

Result - When the price for the service is updated, the existing pets will get the updated service pricing. The only difference after the breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet.

3. The price by breed is set and the pet breed assigned that price was deleted

Result -Deleting a breed does not have any effect on pricing or duration for existing pets; the information is retained. The breed will still be visible in the price by breed section on the service menu. The only difference after the breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet.

4. Price by breed for the deleted pet breed was updated on the service menu

Result - When the price for the breed is updated, the existing pets will get the updated service pricing. The only difference after the breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet.

5. Custom price is set for the pet on the pet profile and the pet breed was deleted

Result - If a custom price is set for a breed on the pet profile, deleting the breed does not have any effect on custom pricing for existing pets. The only difference after the breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet.

6. The custom price set on the pet profile was updated

Result - When the custom price for the service is updated, the existing pets will get the updated service pricing. The only difference after the breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet.

For more information contact us at support@mytime.com.