Welcome to the Help Center

Safari Browser: Cookies required for "Book Now" button

When clients use the Safari browser, they must enable cookies in order to use the "Book Now" button on your website. If a client attempts to book an appointment on mobile without enabling cookies, they will encounter the following message:

 

How to Enable Cookies on a Mobile Phone

On your iPhone, go to Settings --> Safari.

Scroll down to the "Privacy & Security" section. Click Block Cookies and change the setting to Always Allow (see example below).

 IMG_1006.PNG

After doing so, please restart your phone and navigate back to the site to book an appointment.

How to Enable Cookies on a Computer

If a client attempts to book an appointment using Safari on a computer without enabling cookies, they will encounter the following message:

image001.png

To enable cookies, go to Safari Preferences -> Privacy -> Cookies and Website data -> Always allow

image002.png

Clients will then be able to successfully book appointments on MyTime.

Powered by Zendesk